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Privacy Policy

We’re committed to protecting and respecting your privacy, under Data Protection Act 2018 and our privacy policy explains when and why we collect personal information about people we work with and who visit our website. This includes how we use that information, the conditions under which we may disclose it to others and how we keep it secure.

Privacy policy

Privacy policy – Open Contracts Ltd – the owner of (

This privacy policy combined with our terms and conditions forms the ‘User Agreement’ of this website ( Please ensure that you read the Terms and Conditions in conjunction with this privacy policy.

Open Contracts Ltd takes your privacy seriously. This privacy policy describes what information we obtain as you browse the website or contact us and how we process that data.

Should you have any questions about this policy please get in touch at or call us on +44 (0) 20 7240 7711. Our Business Operations Manager fulfils the role of Data Protection Officer.

We may change this policy from time to time by updating this page. You should check this page periodically to ensure that you are happy with any changes. This policy was last updated on 4 May 2022.

About Open

Open Contracts Ltd is the owner of the website The company’s registered address is 4th Floor, Temple Chambers 3-7 Temple Avenue, London EC4Y 0HP.

What information we collect from you?

We collect three kinds of information from visitors to this website and via email: queries and feedback about existing or potential projects; enquiries from people interested in working with us and site usage information.

Personal information that we collect from you on our website, if you sign up for our newsletter or comment on a post, includes your name and email address. If you are a supplier then we will hold your bank details and will share these with our external accountants who manage our accounts and process payment transactions.

We also collect other information such as page access information and location through Google Analytics. Google Analytics retains user data for 14 months after the last access.

The access data is collected through something called Log files. These record basic data about visitors’ use of the site, which we analyse and use to make changes to the structure and content of our website. Log files do not contain any personal information and they are not used to identify any individual patterns of use.

We may hold other information about you on our systems for as long as necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us. We are legally required to hold some types of information to fulfil our statutory obligations.

How can I update or access my personal information?

At Open, we always want the information we hold on you to be accurate and up-to-date. If you change your email address or phone number and wish to notify us or even just want to check how accurate our information is please contact us either by email or call us on +44 (0) 20 7240 7711.

Who has access to your information?

Information provided via this website or by email will only be used by someone in the Open team (unless you are otherwise notified).

We may pass your information to selected third parties, for example, our subcontractors, for the purposes of completing projects or providing services to you. In this instance, we disclose only the information that is necessary to deliver the project or services, and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes.

We would only release your information to third parties beyond the above conditions if we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.

We will never:

  • sell or rent your information to third parties;
  • share your information with third parties for marketing purposes.

CV submission

We only accept CVs when they are submitted as part of an application for a specific, advertised vacancy. These will be retained for a period of up to six months following the recruitment campaign and then deleted. The successful applicant’s relevant information will then be retained as part of their employment contract.

Any speculative CVs sent through either by recruitment agencies or individuals will be deleted immediately.

Transferring your information outside of Europe

If you are using this website from within the UK you need to be aware that as part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Union (“EU”).

These countries may not have similar data protection laws to the UK. By submitting your personal data, you’re agreeing to this transfer, storing or processing.

If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy.

If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.

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Queries and feedback via email

We do not pass on any of your personal information when dealing with your enquiry unless you have given us permission to do so. Any personal information provided during an enquiry will be held only until the query has been answered unless otherwise specified.

We always welcome your feedback on any aspect of our website, please contact us at or call us on +44 (0) 20 7240 7711.


By using this website, you consent to the terms of the above privacy policy.

The Open website contains links to external websites. We are not responsible for the privacy practices of any websites other than our own but we advise you look at privacy policies when submitting information on other sites.

Comments or Questions?

If you have any questions or complaints relating to this privacy policy or how we use the personal information we have about you, please e-mail

Privacy Policy Review

This privacy policy is reviewed annually and was last updated in May 2024.

Whether it’s office or industrial, why not send us a brief for your next refurbishment and fit-out project.

Email us at
or call on +44 (0) 20 7240 7711